Who we are
We are the Internet provider that is making swift moves
to deliver competitive broadband service that is
equivalent or exceeding that of current market standards.
We're committed to delivering a top-notch, local customer service experience to our customers as part of our stride to support local commerce and progress. We like to stand out from our competitors so rest assured, when you call our office you will speak with someone in Hohenwald, Tenneessee.
Customer Service : Our Approach
The bottom line for us is our customers as we recognize that without them, we have no purpose. We strive to provide reliable and timely response to all of our customers' communications, concerns, and inquiries.
- Prompt response by phone, email, and user portal tickets
- Customer & employee centric operations policies
Quality Workmanship : Our Commitment
Anyone who understands simple finance can recognize that quality work is key to reducing operational overhead. Simply put, faulty installations would only cost us more money in support and repair. We have an attention to detail and documented in-house quality standards that really help us shine in both customer service & satisfaction.
- Quality home & business installation by trained professionals
- Our technicians have excellent communication skills